QA & Compliance | Portfolio

QA Architecture // Risk Mitigation

Quality Assurance is the strategic architecture of fail-safes. True compliance requires hyper-analytical oversight to eliminate bottlenecks and ensure 100% operational integrity. This is the macro-level impact of that framework.

17 YEARS

Freelance QA Operations

Content Refinement

Copyediting • Data Integrity

Strategic Overview I architected and ran an independent copyediting operation from high school until the advent of LLMs. Over this 17-year span, I deployed strict editorial QA processes to ensure complete data integrity across high-volume workloads.

AWARDED

Medical Compliance

CME Program Execution

Hospital Admin • Southern California

Strategic Overview Operating within a 15-person strike team, I managed continuing medical education services for hospital administrators across Southern California. Our rigorous adherence to compliance frameworks culminated in an award-winning program.

100%

Multi-Vector Compliance

GameStop Leadership

LP • HR • Executive Ops

Strategic Overview Quality assurance isn't limited to a single department. I maintained strict compliance across all key deliverables, from Loss Prevention and Human Resources to high-level Executive expectations, securing holistic operational integrity.

EXPEDITED

Training Optimization

McDonald's Systems QA

Process Engineering • Error Reduction

Strategic Overview I drastically reduced the time-to-effectiveness for both new and current employees by directly investing time to audit and correct their floor execution. This hands-on QA approach reduced errors and rapidly accelerated my promotion to Training Manager.

ZERO

Digital Friction

E-Commerce Web QA

Tech Liaison • UX Optimization

Strategic Overview I collaborated directly with the technical department to audit and sanitize our e-commerce platform. By systematically ensuring web pages were free from errors, we optimized functionality and delivered a seamless experience for the end user.

PIVOT

Game Dev QA

Sector Translation

Product Success • Quality Standards

Strategic Overview Maintaining quality at the video game level is the ultimate deciding factor for a product's success. I am translating decades of rigorous compliance, error reduction, and operational QA experience directly into game development pipelines.